Empty Bottle Guarantee

Introducing our new “Empty Bottle Guarantee” 


We are so certain you will be pleased with the pain relieving power of KinetiCream, that beginning in 2018, we are offering a full refund of your purchase price if you are unsatisfied.  Just send your bottle back to our office along with your order information, and we will refund your full purchase price less shipping/handling cost. Because we do have outside retailers that carry KinetiCream, we can only offer this to our online customers who purchase directly from KinetiCream.com on or after January 1, 2018. 


To request a refund, send bottle and original order information to: 

KinetiCream Refund 

1251 Main St, Suite A 

Cuyahoga Falls, OH 44221 


Please use a method that can be tracked, as we cannot be held responsible for packages that do not arrive to our location.  


Only one (1) refund on one order of KinetCream may be requestedper household. Why, you ask? Because if you really don’t like it, why would you buy it again? For any questions, please email support@phoenixbioperformance.com or 1-844-KINETIC